Refund Policy
Return & Refund Policy
Thank you for shopping at FYTS!
100% Money-back Guarantee
We offer refund or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund or exchange of any kind.
Eligibility for Refunds and Returns
- Your item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@fytsclothing.com
Exempt Goods
The following are exempt from refunds:
- Gift cards
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- Please see, we can not guarantee that we will receive your returned item.
Late or missing refunds
- If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
- If you have done all of this and you still have not received your refund yet, please contact us at info@fytsclothing.com
Cancelling your order
You may cancel your order, for any reason, and receive a full refund provided your order has not been shipped. Please contact us at info@fytsclothing.com within the first 24 hours if you wish to cancel your order. Typically, most orders are filled and shipped within 24 to 48 hours from the time they are received.